Frequently Asked Questions
Find answers to the most common questions about our services, packs and terms.
Zaytouna Academy is an online educational platform offering private live lessons, recorded content and learning resources tailored to Tunisian, Qatari and Saudi curricula, as well as Quran learning. Lessons are taught in French, Arabic and English.
Our courses target students from primary through to high school following their national curriculum, as well as anyone wishing to learn Quran recitation and memorisation.
We primarily operate in Tunisia, Qatar, Saudi Arabia and French-speaking European countries. Our online courses are accessible from anywhere in the world.
We offer 4 plans: the Individual Pack (one-on-one lessons), the Duo Pack (2 students), the Group Pack (up to 6 students), and Recorded Content (summaries, exercises, corrections). A custom per-session pack is also available.
Prices are displayed in the local currency based on your country of connection. Prices are set in Tunisian dinars for Tunisia, Qatari riyals for Qatar, and Saudi riyals for Saudi Arabia.
Yes. You receive a 20% discount on custom packs with the annual plan. Temporary offers are also announced on our social media pages.
The online payment system (Stripe) is currently being deployed. Contact us directly to finalise your registration and payment.
Live sessions take place via video call (link sent after registration). Each teacher prepares their session according to the official curriculum. Duration is one or two hours depending on the chosen pack.
Within the individual pack, you can express your preferences during registration. We do our best to assign the most suitable teacher for you.
It includes: structured lesson summaries, corrected exercises, recorded sessions and past exam corrections. Access is valid for a full term.
Yes. Any cancellation must be notified at least 24 hours in advance. Contact your teacher or the support team to reschedule.
We offer 5 levels: Beginner (Iqra), Fluent Reading, Tajwid, Memorisation (Hifz), and Tafsir & Quranic Sciences. Each level suits learners of all ages.
Not necessarily. The Beginner (Iqra) level is designed for those with no Arabic reading background. Our teachers assess your level during a first trial session.
Click "Sign Up" at the top of the page, enter your name, email address and choose a secure password. A verification email will be sent to you.
Yes. All purchased content is linked only to your account. Sharing links or login credentials is not permitted. Unauthorised access may result in account suspension.
Go to the login page and click "Forgot Password". A reset link will be sent to you by email.
Our team is available to answer all your questions.